The shift change is one of the riskiest moments in any hospital.

The shift change is one of the riskiest moments in any hospital. When critical patient details live only in someone's memory, they disappear the moment that person walks out the door. Duplicated tasks, missed updates, and repeated questions aren't just inefficient — they're signals that the handoff process is broken. The good news: this is one of the most fixable problems in clinical operations. Standardized, structured handoffs are not a luxury. They're a baseline.